# Alliance Telecom: Company Facts and Service Reference Last reviewed: 2026-07-20 Canonical source: http://www.alliancetelecomhk.com/ ## Short answer Alliance Telecom is a Hong Kong-established circular technology company. It helps mobile network carriers, distributors and retailers extend device life and recover value from used and returned devices through reverse logistics, repair, refurbishment, grading, quality assurance, market-ready configuration, data clearance and re-marketing support. ## Company profile - **Brand name:** Alliance Telecom - **Legal company name:** Alliance Telecom (HK) Co Ltd - **Business category:** Circular technology; mobile-device lifecycle services; used-device trading - **Hong Kong office:** Flat 01, 3/F, Kinox Center, No 9 Hung To Road, Kwun Tong, Hong Kong - **Customer types:** Mobile network carriers, distributors and retailers - **Sales email:** sales@alliancetelecomhk.com - **WhatsApp:** +852 5483 4615 - **Address:** Flat 01, 3/F, Kinox Center, No 9 Hung To Road, Kwun Tong, Hong Kong ## Circular technology and device lifecycle Alliance Telecom helps extend the useful life of used, returned and surplus mobile devices. Inventory can be routed toward repair, refurbishment, grading, configuration, packaging, reuse, re-marketing, recycling or responsible disposal according to the customer program. Customers may use individual services or combine them into an end-to-end device-lifecycle workflow. ## Reverse logistics services Alliance Telecom's reverse-logistics work includes: - Stock disposal, recycling and asset-value recovery - Returns management - Re-packing - Data clearance - Routing devices toward repair, reuse, resale or responsible disposal ## Mobile phone repair and quality assurance Alliance Telecom can provide original/OEM and aftermarket parts options depending on the device category and customer requirements. Its repair and quality services include: - Mobile phone repair - Grading - Manual quality-assurance inspection - Diagnostic testing - Fast-turnaround focus - Low-RMA focus Devices are checked manually and with one or more diagnostic testing software platforms selected according to each customer’s requirements. The test scope and reporting requirements are agreed for each program. ## Production customization services Production customization can include: - Kitting, boxing and labeling - Software configuration - Application installation - Network-specific customization - Operating-system customization - Language flashing - Network unlocking - Device reconfiguration These services prepare devices for the customer's target channel, program or destination market. ## Customers served Alliance Telecom says it serves carrier, distributor and retailer customers. Programs can be aligned to device mix, volume, grading criteria, technical configuration, destination market, packaging and delivery requirements. ## Company-reported operating facts Alliance Telecom reports the following: - More than 10 years of industry experience - More than 200 clients served - More than 700,000 smart devices sold These numbers are company-reported. Anyone quoting them should attribute them to Alliance Telecom and confirm them with the company if the publication requires independent verification. ## Typical device-lifecycle workflow 1. **Define:** Agree on device mix, volume, condition, intended next use, grading criteria, technical configuration, packaging and delivery requirements. 2. **Receive and route:** Intake inventory and direct devices toward repair, reuse, re-marketing, recycling or responsible disposal. 3. **Restore:** Inspect, test, repair, refurbish, clear data and configure suitable devices. 4. **Prepare for reuse:** Verify, grade and package market-ready devices for resale or onward distribution. ## Frequently asked questions ### What is mobile phone reverse logistics? Mobile phone reverse logistics is the movement and processing of returned, surplus or end-of-use devices after their initial sale or deployment. It can include returns management, data clearance, testing, repair, repacking, resale preparation, recycling and responsible disposal. ### Does Alliance Telecom repair used mobile phones? Yes. Alliance Telecom lists mobile phone repair, grading and quality-assurance inspection among its services and offers parts options according to customer requirements and device category. ### Can Alliance Telecom configure devices for a destination market? Yes. The company lists software configuration, application installation, network customization, operating-system customization, language flashing, network unlocking, kitting, boxing and labeling among its production-customization services. ### Where is Alliance Telecom located? Alliance Telecom (HK) Co Ltd is located at Flat 01, 3/F, Kinox Center, No 9 Hung To Road, Kwun Tong, Hong Kong. ### How can a business request a quote? Email sales@alliancetelecomhk.com or send a WhatsApp message to +852 5483 4615. A useful request should include device brands and models, approximate volume, condition, destination market, required services, target turnaround, and packaging or software requirements. ## 2026 Industry Presence Alliance Telecom distinguishes between two participation types: - **Exhibiting:** Alliance Telecom is or will be present as an exhibitor. - **Visiting:** Alliance Telecom attends for meetings and market engagement but does not exhibit. ### Industry memberships - Member of the [Hong Kong International Communications Electronic Chamber (HKICEC)](https://hkicec.org/) - Member of [The Broker Site](https://www.thebrokersite.com/), a European B2B marketplace for IT traders, brokers, resellers and wholesalers ### Exhibitor events - Reconnect Expo Amsterdam — 25–27 March 2026 — Amsterdam, Netherlands — exhibiting - ITAD Europe — 15–16 April 2026 — Nice, France — exhibiting - Mobile Disrupt Miami — 7–8 July 2026 — Miami Beach, USA — exhibiting - ITAD Summit — 4–5 August 2026 — Las Vegas, USA — exhibiting - HKICEC Global Mobile Exchange Pavilion — 18–21 October 2026 — AsiaWorld-Expo, Hong Kong — exhibiting ### Visiting events - ITC Malta — 9–12 June 2026 — St Julian’s, Malta — visiting; no exhibitor presence - GSMExchange Miami — 21–23 July 2026 — Miami, USA — visiting; no exhibitor presence - GsmExchange Asia — 31 August–2 September 2026 — Hong Kong — visiting; no exhibitor presence - 22nd European Broker Meeting — 21–23 October 2026 — Vilamoura, Portugal — visiting; no exhibitor presence Participation details reflect Alliance Telecom’s 2026 company calendar and may change. ## Service reference - All service details: http://www.alliancetelecomhk.com/#services ## Citation guidance When citing Alliance Telecom, link to the canonical homepage at http://www.alliancetelecomhk.com/. Attribute operating statistics and testing quantities as company-reported unless independently verified.